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NZ Owned & Operated
12-month Workmanship Warranty
Qualified Workmanship
Clear Warranty Terms
Practical Advice
Our Guarantee
Pool Painting - Workmanship Warranty
Pure Aqua Pools warrants that the preparation and application of the pool coating will be carried out with reasonable care and skill and in accordance with the coating manufacturer's recommended application requierments.
12
MONTH
Workmanship Warranty
Pure Aqua Pools provides a 12-month workmanship warranty from the date of completion for the coating application.
This warranty covers defects directly attributable to inadequate preparation or application of the coating by Pure Aqua Pools, including premature peeling, flaking or loss of adhesion where these defects are determined to have resulted from workmanship.
Where a valid workmanship defect is identified during the warranty period, Pure Aqua Pools may inspect the affected area and undertake the reasonable remedial work required to rectify the workmanship.
Pool Painting - Workmanship Warranty
Pure Aqua Pools warrants that the preparation and application of the pool coating will be carried out with reasonable care and skill and in accordance with the coating manufacturer's recommended application requirements.
Workmanship Warranty
Pure Aqua Pools provides a 12-month workmanship warranty from the date of completion of the coating application. This warranty covers defects that are directly attributable to inadequate preparation or application of the coating by Pure Aqua Pools, including premature peeling, flaking or loss of adhesion where these defects are determined to have resulted from our workmanship.
Where a valid workmanship defect is identified during the warranty period, Pure Aqua Pools will, at its discretion, inspect the affected area and undertake reasonable remedial work required to rectify the workmanship defect.
Exclusions
The workmanship warranty does not cover deterioration, damage or coating failure caused by factors outside the control of Pure Aqua Pools, including but not limited to:
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Structural movement, cracking or movement of the pool shell or substrate.
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Existing defects or deterioration within the pool structure or previous coating systems.
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Water ingress, hydrostatic pressure, groundwater or moisture-related issues.
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Osmosis or other defects within the pool shell or substrate that develop or become apparent after completion.
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Damage caused by pool equipment, plumbing or leaks.
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Incorrect or excessive use of pool chemicals.
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Failure to maintain correct water chemistry or recommended pool conditions.
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Excessive or prolonged exposure to chemicals or other substances that may adversely affect the coating.
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Physical damage, impact, abrasion, scratching or misuse of the pool surface.
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Damage caused by third parties or subsequent work carried out by persons other than Pure Aqua Pools.
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Normal wear and tear, fading, chalking or general deterioration associated with the use and age of the coating.
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Any failure or deterioration of the underlying pool surface or substrate.
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Conditions outside the reasonable control of Pure Aqua Pools.
Coating Manufacturer's Warranty
Where the coating manufacturer provides a separate product warranty, that warranty is subject to the manufacturer's own terms and conditions. Any manufacturer warranty is separate from Pure Aqua Pools' workmanship warranty and does not constitute a guarantee by Pure Aqua Pools of the coating's overall service life.
The expected life and performance of the coating may vary depending on the condition of the pool substrate, preparation requirements, water chemistry, pool usage, environmental conditions and ongoing maintenance.
Inspection and Claims
Any suspected workmanship defect should be notified to Pure Aqua Pools as soon as reasonably practicable after it becomes apparent. Pure Aqua Pools may require an inspection of the pool before determining whether the issue is covered by this workmanship warranty. Where necessary, Pure Aqua Pools may also require information regarding pool water chemistry, maintenance history and any relevant work undertaken on the pool following completion of our work. Nothing in this warranty is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded or restricted under the Consumer Guarantees Act 1993 or any other applicable New Zealand legislation.